You will be refunded online, in the same method you paid. You may return your item to our store, along with a completed returns form. Remember to use a recorded postal service we also suggest using a track-able and insured postal service, to protect yourself in the event of loss or damage. Please include your name, address, item purchased, date purchased and reason for returning.Īll returns must be sent to us at Curiosity Interiors, 37-39 King Street, Alfreton, Derbyshire, DE55 7BY within 14 days of receipt. Please email us within 48 hours to report any damages. Please email us at within 14 days of receipt to state your intention to return.
#HOBBY LOBBY BOOKENDS FULL#
If you do wish to cancel a full or partial custom made order, at any time after the order has been placed, you will remain liable to pay for the goods in full.įollow our guide to returning goods below. * In the case of a custom made order (orders made for you, either in size, colour and/or fabric), you will not have the right to cancel once the order has been placed. * Once the packaging on mattresses or bed linens has been opened, for reasons of hygiene, we are unable to refund or exchange.
#HOBBY LOBBY BOOKENDS FREE#
If returning an item that has been sent on free delivery terms, the normal costs of delivery will be deducted from the amount refunded. The customer is responsible for the postage on non-faulty or unwanted items. On receipt we will inspect the item and process refunds within 14 days. If the returned goods are damaged through transit, it is the senders' responsibility to claim from the courier used. The goods will remain the buyers' responsibility until returned. The item must be returned in its' original condition and packaging, or it will not be accepted under our returns policy. If for any reason you wish to return an unwanted item, we ask that you contact us to confirm your intention and return the item within 14 days of receipt. Curiosity Interiors will refund postage on faulty items. If any of the packaging is damaged the goods are to be refused by the customer and not to be signed for. We cannot accept responsibility of damages after 48 hours. We will then contact you to discuss a replacement of refund option. Photographic evidence of the damage will be required.
Returns must be made within 14 days of receipt. In the event that your item has arrived damaged, please email within 48hours of receipt to report the damage. We work hard to ensure that all our goods are delivered to you in perfect condition.